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FDC’s Small but Mighty Customer Service Team

Meet Daneen:

Growing up I wanted to be a dancer. Yes, that is really me in my first ballet class, back in 1987. Today I am the mom of 2 boys, married to the man behind FDC’s photo department, and sometimes still dance around the kitchen. You can find me (quickly) replying to customers emails, call requests and talking with you on our live chat. If we speak on the phone, you may also hear my office mates, our 2 dogs, as they get excited when they see delivery trucks pull up; just like I hope our customers do when their goodies arrive from us! When not at work, I enjoy yoga, camping and being in the mountains on the East Coast

Meet Brian:

Hi friends! Here’s a few quick facts about me:
  1. I’ve been married since 2006
  2. I have 2 awesome kids
  3. I have 1 (sometimes) awesome dog
  4. I play guitar in a cover band called White Knuckle Weekend
  5. I grew up in the greatest city on the planet: Cleveland, OH
  6. I have a bachelor’s degree in history, which really comes in handy working for a craft supply company
  7. I probably know more about our inventory of paper mache than anyone I know

Meet Nichole:

I'm a mom to 2 girls and 2 Yorkies. As we are truly a family-run business, I work beside my husband, who is one of the product buyers here at FDC. Helping and caring for our customers is something I enjoy and love hearing from and working with each of you! You can also find my crafty work throughout our social media platforms. Please stop by one of these outlets and say ‘hello,’ as well as following along. Also, during our calls, you might hear my kiddos and dogs in the background, as they often can't resist trying to join in on the conversation. When I'm not working, I enjoy exploring nature's beauty.

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