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Website Accessibility

At Factory Direct Craft, we are committed to ensuring our customers and potential customers can readily access information about the products and services we promote on our websites. We have voluntarily taken efforts to comply with the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.1, Level AA (“WCAG 2.1 AA”), a set of international standards designed to maximize the accessibility of web content.

We have partnered with Accessible Web to approach this compliance. Aside from ongoing, automatic testing we have finished a complete site-wide manual audit of potential accessibility issues and are working to resolve all issues identified in the audit according to the given recommendations. Additionally, we have partnered with Accessible Web to ensure continued compliance with WCAG 2.1 AA standards through monthly review and automatic monitoring.

Please note our website may link to, or interface with, third-party websites we do not control. These third-party vendors may not have undertaken the efforts we have to comply with WCAG-2.1 AA standards. Our website informs users when they are about to leave our website and prompts confirmation on whether they wish to be redirected to a third-party controlled website. In order to maximize accessibility for our customers and potential customers, we are working with our vendors to encourage them to voluntarily comply with these standards. We have also engaged in discussions with our financial regulatory agencies and elected officials about the need to adopt clear guidelines that apply to both businesses and vendors alike. As laws and accessibility standards continue to change, we strive to deliver the most up-to-date content online. Please understand that our efforts to improve online accessibility are ongoing.

Lastly, we encourage you to report any accessibility issues you may encounter by contacting us at If you have difficulty accessing any pages or content on this website, you're encouraged to contact us for alternative communication methods, accommodations, or accessibility formats. We thank you for your assistance in enhancing the accessibility of our website and we look forward to serving your needs.


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