Return Your Order

We have temporarily updated our return policy due to the Covid-19 Pandemic. As of April 1, Factory Direct Craft has stopped accepting returns through May 15. To accommodate this we are extending our return policy. You will have until June 15 to return items.
If you'd like to cancel an order that hasn't shipped or you can't find your order number, please please contact customer service.




Change Your Country

Note: By changing your country, the pricing will display in the currency of the chosen country. This is simply for your convenience, and final totals are still charged in USD. Conversion rates updated every 24 hours
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