About Factory Direct Craft Supply

Q: Who is Factory Direct Craft Supply?
A: Since 1985 Factory Direct Craft Supply has been providing smart shoppers with our vast selection of Craft Supplies,Wedding & Bridal Accessories, & Primitive Home Decor. We import many of our items directly from overseas suppliers. Whether you are an individual, professional crafter, retail store, or home based business we are here to serve you.

Factory Direct Craft Supply loves to help our customers! Have a question regarding an item? Need help placing an order? Customer Service representatives are here to help with any questions before you order.

Give us a call 1-800-252-5223 Monday-Saturday 9:00am - 6:00pm EST
 
Q: How can I place an order?
A: We want to make it easy for you! You can place your order online, phone, fax or mail. Info is Below.
 
Order Online:
Using our online shopping cart: As you browse our product pages, click on the photo of the item for more information regarding that item. Then, if you wish to purchase this item put the quantity of that item in the quantity box. Then click on the "Add to cart." link. When you are done shopping, review the items in your shopping cart, you may make any necessary changes at that time, and complete the ordering process. Questions? Please feel free to phone us at 1-800-252-5223 Monday-Saturday 9:00am - 6:00pm EST
 
Order by Phone:
US Inquiries Toll Free: 1-800-252-5223

Local/Overseas Orders & Inquiries: 1-937-743-5855

Operators are available to take your orders Monday-Saturday 9:00am - 6:00pm EST. We are proud that our operators are based in the US & speak English.
 
Order by FAX:
You may fax your order to:

US Fax: 1-800-269-8741

Local/Overseas Fax: 1-937-743-5500

You do not need a special order form to fax your order. Just be sure to include your name, address and a daytime phone number (in case we have a question regarding your order) along with method of payment.
 
Order by Mail:
Mail your order to:
Factory Direct Craft Supply
315 Conover Dr
Franklin, Ohio 45005

Place your order online as you normally would. Then when you are finished shopping click on checkout. Then simply click on the print and send your order link. Be sure to include your name, address and a daytime phone number (in case we have a question regarding your order) along with method of payment.
 
We thank you for your order and look forward to working with you!
 
Going to be in the Franklin, Ohio Area? Visit our Warehouse
You are also welcome to visit us and shop our 36,000 square foot warehouse.
We are located just off of Interstate 75 in Franklin, Ohio. (between Dayton & Cincinnati)

Shop our warehouse 7 days a week!
MONDAY-SATURDAY 9-6 EST
SUNDAY 11-5 EST