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If you're in an EU member country, then you can request to stop further processing of your data and removal ("the right to be forgotten"). By filling out this form we will remove personal data from our records, including any registered account with us, and if you're subscribed to our newsletters you will be removed.
Any pending to be shipped order you may have placed will delay this removal request for up to 25 days, after which if your order hasn't shipped it will be canceled to comply with the request. Any subsequent customer service requirements on your behalf will be limited, due to your information being removed. If you wish immediate removal of information despite your pending order, please submit your request here then contact us so we can make sure you want your order canceled, upon cancellation your request will move forward.
NOTE: These requests are submitted to a queue for approval to prevent fake automated removal requests from spamming our system, and removing data from users who didn't request it. Your selected country
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If you wish to exercide other rights you have under the GDPR, such as to receive a document showing all data we have collected regarding your past purchases or account creation, please contact us at info@factorydirectcraft.com
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